AECOM’s first AI-powered chatbot
Oscar AI
Scope
MVP
Time
2023
Team
Product Designers
Stakeholders
Overview
Oscar, formerly known as BidGPT, is AECOM’s first AI-powered proposal tool, reducing marketing teams’ proposal creation time by up to 70% while improving content quality through AI-driven insights. Enabled enterprise-wide AI integration, leveraging AECOM’s aggregated data to enhance efficiency and drive AI adoption across multiple core products.
Product Goal
To help Marketing Team quickly create bid documents with accurate information to responding to Request for Proposals.
Understand the Problems
Our marketing team was using Loopio to help them respond to RFPs and RFIs. However, using an external tool to create drafts has caused the Marketing team some inconveniences:
Spend too much time on finding relevant and up-to-date information
Lack of knowledge in certain topics and might end up providing wrong information that doesn’t address client’s needs
Issues with citations / ownership of content by different people
What They Need
Curated library that is comprehensive and easily accessible so people can gather relevant and update-to-date information to respond to the RFP in timely manner.
